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This section will provide details on required resources from all parties AND LINK TO PROFILE PAGE TO FILL IN RESOURCE NAMES & CONTACT INFO FOR APPLICABLE ORGANIZATION.

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Role

(Other Titles/Considerations)

FTE Implementation

FTE Sustaining

Responsibility

Recommended Skillset

Project Sponsor

Overall - 0.2

  • Planning & Analysis - 0.3

  • Configuration - 0.2

  • Validation - 0.2

  • Limited Production - 0.1

0.1

Implementation and Sustainability

  • Commits to participating in implementation project as outlined in implementation project charter

  • Approves milestones for progress (e.g., CLIA approval in Validation, approval to move from Limited Production to Full Production)

  • Advocate for ETOR with public health laboratory stakeholders

  • Identifies resources and allocates their time appropriately to the project and long-term maintenance needs

  • Work closely with healthcare organization and APHL team during the implementation

  • Provides leadership representation for discussions between public health laboratory and healthcare organization

  • Removes obstacles for the project team and negotiates escalated issues and risks related to the project and/or solution

  • Coordinates appropriate discussions to get approval for milestones for progress (e.g., CLIA approval in Validation, approval to move from Limited Production to Full Production)

Often a Lab Director

  • Organizational knowledge of the public health laboratory

  • Has access to and influence with leadership

  • Authority to make project decisions

  • Ability to access and allocate resources to the project

  • Understands the value and benefits of ETOR

  • Understands the laboratory workflow involved in receiving a test and providing a result

  • Understand competing priorities and impacts to the ETOR implementation project

  • Excellent communication and interpersonal skills

  • Authority to make commitments and decisions related the ETOR effort

Project Manager

Lab Workflow SME

Overall - 0.5

  • Planning & Analysis - 0.5

  • Configuration - 0.2

  • Validation - 0.25

  • Limited Production - 0.1

Implementation

  • Acts as point person for the TA Team, healthcare organization, and any visit(s)

  • Provides insight into lab processes and workflow

  • Implement the non-technical workflow changes

  • Create lab process documentation that reflects updated workflows

  • Collaborates with healthcare organization during Validation

Often a LIMS Administrator, Laboratory Business Analyst

  • Knowledge of lab processes and workflows (specifically NBS)

  • Access to and experience with LIMS applications

  • Experience writing workflow procedures for business use

  • Knowledge how of to implement workflows

  • Excellent written/oral communication and organizational skills

  • Team player

Informatics/Technical Analyst

Overall - 0.5

  • Planning & Analysis - 0.3

  • Configuration - 0.2

  • Validation - 0.50

  • Limited Production - 0.25

Overall - 0.2

Implementation

  • Collaborates with HCO to send/receive necessary artifacts and/or tests

  • Works with APHL Terminologist to create test messages

  • Acts as the LIMS end user

  • Pulls reports/other artifacts or coordinates between PHL IT to do so

Sustaining

  • Monitors ETOR feed

  • Coordinates required updates and/or changes with test(s)

Often a ???

  • Knowledge of laboratory standards (HL7, IHE, LOINC, SNOMED CT, UCUM, ICD)

  • Knowledge of Symedical mapping tool

  • Familiarity with healthcare organization test data

  • Access to and experience with LIMS applications

  • Excellent communication and organizational skills

  • Understanding of how to monitor data feeds (e.g., quality of data, quantity of data)

  • Ability to maintain knowledge of NBS test updates and/or changes

  • Knowledge of integration engine a plus

  • Team player

LIMS Vendor Representative - 3rd party

Implementation

  • Addresses changes needed in LIMS (as needed)

  • Authority to execute requested changes in LIMS applications

...

Role

FTE Implementation

FTE Sustaining

Responsibility

Recommended Skillset

Project Sponsor

Overall - 0.15

  • Planning & Analysis - 0.2

  • Configuration - 0.1

  • Validation - 0.1

  • Limited Production - 0.1

Implementation and Sustainability

ADD APPROVER ROLE

  • Commits to participating in implementation project as outlined in implementation project charter

  • Approves milestones for progress (e.g., CLIA approval in Validation, approval to move from Limited Production to Full Production)

  • Advocate for ETOR with all healthcare organization stakeholders, including medical staff, nursing, laboratory, and IT leadership.

  • Identifies resources and allocates their time appropriately to the project and long-term maintenance needs.

  • Work closely with public health laboratory and APHL team during the implementation

  • Acts as conduit for raising project issues with public health laboratory leadership

  • Provides leadership representation for discussions between public health laboratory and healthcare organization

  • Removes obstacles for the project team and negotiates escalated issues and risks related to the project and/or solution.

Often a ???

  • Organizational knowledge of the healthcare organization

  • Has access to and influence with leadership

  • Ability to access and allocate resources to the project

  • Understands the value and benefits of ETOR

  • Understands the clinical workflow involved in ordering a test and receiving a result

  • Understand competing priorities and impacts to the ETOR implementation project

  • Authority to make commitments and decisions related the ETOR effort

Project Manager

Overall - 0.5

  • Planning & Analysis - 0.5

  • Configuration - 0.3

  • Validation - 0.3

  • Limited Production - 0.3

Overall - 0.0

Implementation

  • Responsible for the day-to-day management of the project.

  • Works closely with public health laboratory team to align goals and tasks.

  • Works closely with APHL Project Manager to establish timeline and priorities.

  • Directs the work assigned to the healthcare organization, monitoring and ensuring timely and quality completion.

  • Provides issue and risk management, escalating as necessary to the Project Sponsor.

  • Provides status updates to the Project Sponsor.

Often an IT Project Manager

  • Knowledge of project management principles and practices

  • Previous project management experience

  • System implementation experience

  • Knowledge of public health laboratories and healthcare organizations

  • Ability to grasp technical information

  • Ability to work cooperatively with other organizational entities and engage 3rd parties as necessary

  • Excellent communication and organizational skills

Testing Analyst

Overall - 0.5

  • Planning & Analysis - 0.3

  • Configuration - 0.2

  • Validation - 0.50

  • Limited Production - 0.25

Implementation

  • Acts as point person for the TA Team, PHL, and any visit(s)

  • Provides insight into HCO processes

  • Creates test order data to generate messages in sending system

  • Collaborates with PHL to send/receive necessary artifacts and/or tests

  • Acts as the EHR end user

  • Review and validates test result data for completeness and quality

Sustaining

  • Monitors ETOR feed

  • Coordinates required updates and/or changes with test(s)

Often a Testing Manager

  • Understands the clinical workflow involved in ordering a test and receiving a result

  • Knowledge of public health data standards (HL7, IHE, LOINC, SNOMED CT, UCUM, ICD)

  • Knowledge of Symedical mapping tool

  • Access to and experience with healthcare organization data management (EHR) system

  • Excellent communication and organizational skills

  • Understanding of how to monitor data feeds (e.g., quality of data, quantity of data)

  • Ability to maintain knowledge of NBS test updates and/or changes

  • Knowledge of integration engine a plus

  • Team player

Hospital IT RepresentativeSpecialist

Overall - 0.5

  • Planning & Analysis - 0.25

  • Configuration - 0.1

  • Validation - 0.1

  • Limited Production - 0.1

Implementation

  • Engages in discussions to strategize switch from Limited/Parallel Production and Full Production

  • Turns on system for switch to Limited/Parallel Production and Full Production

  • Collaborates with APHL Technical Architect

Sustaining

EHR Analyst/Engineer

Overall - 0.5

  • Planning & Analysis - 0.2

  • Configuration - 0.1

  • Validation - 0.2

  • Limited Production - 0.1

Implementation

  • Sets up API connection to AIMS intermediary

  • Repairs system to send and receive as needed

Sustaining

Often a ???

  • EHR expertise

  • Integration expertise

  • Troubleshooting/problem solving skills

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