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APHL Roles and Responsibilities
The assigned APHL Technical Assistance (TA) Team will be supported by a centralized team that includes architects, terminologists and engineers. The centralized team will be responsible for the intermediary configuration, while the public health laboratory focused team will be responsible for addressing public health laboratory (PHL) and healthcare organization (HCO) unique requirements, and supporting the design, documentation and updates of local systems and processes. The below includes a description of the roles that will be a part of the public health laboratory focused team.
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Role
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FTE for each Implementation
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Responsibilities
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Recommended Skillset
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Project Sponsor - remote (this would be our “TA Lead”)
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Overall - 0.1
Planning & Analysis - 0.1
Configuration - 0.1
Validation - 0.1
Production - 0.1
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Commits to participating in implementation project as outlined in implementation project charter
Provides oversight to all APHL ETOR technical assistance teams
Responsible for the staffing and scheduling of ETOR implementations
Serves as escalation and support for team
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Knowledge of management principles and practices
Previous management experience
Knowledge of public health laboratories and healthcare organizations
System implementation experience preferred
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Project Manager - on-site as needed
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Overall - 0.5
Planning & Analysis - 0.5
Configuration - 0.3
Validation - 0.3
Production - 0.3
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Acts as APHL primary contact for PHL and HCO involved in the implementation project
Manages implementation project(s) and TA engagement(s) including: scheduling and project planning, stakeholder management, risk identification and mitigation, issue tracking and solutioning, communication, and associated documentation per APHL standards
Coordinates with APHL TA team, PHL, and HCO to ensure tasks are completed and progress made
Provides review, quality control, and assurance on TA processes and deliverables
Provides project management updates following APHL and PMO policies
Collates feedback from APHL TA Team, PHL, and HCO on implementation process opportunities for improvement
Coordinates project meetings (and agendas) between APHL TAS teams and various stakeholders, documents meeting minutes/decisions/action items/next steps, and performs follow-up
Leads knowledge management activities to organize, track and communicate project activities in Smartsheet or Confluence
Utilizes APHL processes, communications, tracking systems or other logistical solutions to help ensure project success
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Knowledge of project management principles and practices
Previous project management experience
System implementation experience
Knowledge of PHLs and HCOs
Ability to grasp technical information
Ability to work cooperatively with other organizational entities and engage 3rd parties as necessary
Excellent communication and organizational skills
Team player
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Lab Workflow SME - on-site as needed (primarily during Planning & Analysis)
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Overall - 0.5
Planning & Analysis - 0.75
Configuration - 0.25
Lab Validation - 0.25
CLIA Validation - 0.25
Production - 1.0
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Observes, documents, and assesses current PHL and HCO workflows and processes around ordering and result reporting
Leads and analyzes gap analyses for 1) current workflow(s) vs future workflow(s) and 2) required and desired elements
Documents future-state PHL workflows, encompassing ETOR processes
Documents future-state HCO workflows, encompassing ETOR processes
Documents functions that differ from current processes and how to handle if/then situations
Documents requirements for selected test(s) (e.g., how many/which LOINC codes)
Primarily supports the Planning & Analysis and Production portion of the Implementation
Provides insight to Terminologist should questions arise during Configuration and/or later steps of the approach
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Experience working in laboratories, within PHLs preferred
Knowledge of common lab processes, workflows, and data elements (specifically NBS)
Experience with ETOR, such as HL7 orders and results
Ability to comprehend, review, improve, and design workflow processes
Understanding of LIMS applications
Familiarity with HCO test data
Experience writing workflow procedures for business use
Proven capability to perform and document successful gap analyses
Excellent communication and organizational skills
Ability to work cooperatively with other organizational entities
Team player
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Terminologist - on-site as needed (primarily during Configuration & Validation)
Overall - 0.5
Planning & Analysis - 0.25
Configuration - 0.50
Validation - 0.50
Production - 0.1
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Collecting information from the PHL and HCO
Identifies data element gaps
Map local codes to middle ground (intermediary) for both PHL and HCO
Assists with mapping local-to-standardized values across different vocabulary domains
Provides test case scenarios
Performs validation on HL7 messages and provides feedback
Assists in implementation of public health integration use cases using national messaging standards (HL7), implementation guides, and encoding guidelines
Helps develop and maintain message implementation guides, business rules, and message specifications as needed for APHL member and partner organization support (e.g., result reporting to CDC, ETOR for PHLs and their business partners, etc.)
Supports nearly the entire Implementation Approach, starting at the end of the Planning & Analysis phase
Seeks insight from the Lab Workflow SME should questions arise regarding workflow documentation
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Experience working in laboratories, within PHLs preferred
Knowledge of laboratory standards (HL7, IHE, LOINC, SNOMED CT, UCUM, ICD)
Knowledge of Symedical mapping tool
Familiarity with HCO test data
Experience developing and maintaining implementation guides, business rules, and message specifications
LIS/LIMS administrator experience a plus
Knowledge of integration engine a plus
Excellent communication and organizational skills
Team player
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Tech Architect - on-site* as needed (primarily during Kick Off)
*Note: Primarily supports the Centralized ETOR Team
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Overall - 0.25
Planning & Analysis - 0.25
Configuration - 0.25
Validation - 0.25
Production - 0.25
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Analyzes client IT environments and messaging capabilities
Helps to identify technical solutions to meet messaging requirements
Provides TA consulting to healthcare organization and public health laboratory to advise on implementation of IT messaging solutions (e.g., reviewing for structural errors, writing queries to pick up messages outside of the S3 receiving bucket)
Coordinates with centralized technical team for specific technical tasks
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Strong IT experience, specifically laboratory IT
Data exchange experience
Familiarity with standard PHL and HCO IT environments/messaging capabilities
Experience developing, implementing, testing, and remedying technical solutions for messaging requirements
Knowledge of Rhapsody and HL7 preferred
Knowledge of S3, VPN, and other forms of data transport
Excellent communication and organizational skills
Team player
Data Integration Engineer*
*Note: Primarily supports the Centralized ETOR Team
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Overall - 0.50
Planning & Analysis - 0.50
Configuration - 0.25
Validation - 0.25
Production - 0.25
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Establishes connection between PHL and middle ground
Establishes connection between HCO and middle ground
Determines extraction process from the LIMS (what can it import, export)
Works closely with terminologists
Collects information on data workflow, primarily with LIMS and integration engine
Works with LIMS vendor as necessary
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Experience with one or more integration engines (e.g., Rhapsody, Mirth, Cloverleaf, Pilotfish)
HL7 experience
Knowledge of database management including SQL
LIMS experience
Public Health Laboratory Roles and Responsibilities
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- Please provide contact information for the required Healthcare Organization Roles Here: (link to HCO Profile Page)
APHL Roles and Responsibilities
The assigned APHL Technical Assistance (TA) Team will be supported by a centralized team that includes architects, terminologists and engineers. The centralized team will be responsible for the intermediary configuration, while the public health laboratory focused team will be responsible for addressing public health laboratory (PHL) and healthcare organization (HCO) unique requirements, and supporting the design, documentation and updates of local systems and processes. The below includes a description of the roles that will be a part of the public health laboratory focused team.
Role | FTE Implementation | Responsibilities |
|---|---|---|
Project Sponsor | 0.1 |
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Project Manager | 0.5 |
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Lab Workflow SME | 0.5 |
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Terminologist | 0.5 |
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Technical Architect | 0.25 |
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Data Integration Engineer | 0.50 |
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