Role | FTE Implementation | FTE Sustaining | Responsibility | Recommended Skillset |
|---|
Project Sponsor | 0.10 | 0.10 | Implementation and Sustainability Commits to participating in implementation project as outlined in implementation project charter. Approves milestones for progress (e.g., approval in Validation, approval to move from Limited Production to Full Production). Advocate for ETOR with healthcare organization stakeholders, including medical staff, nursing, laboratory, and IT leadership. Identifies resources and allocates their time appropriately to the project and long-term maintenance needs. Work closely with public health laboratory and APHL team during the implementation. Acts as conduit for raising project issues with public health laboratory leadership. Provides leadership representation for discussions between public health laboratory and healthcare organization. Removes obstacles for the project team and negotiates escalated issues and risks related to the project and/or solution.
| Often an Administrator Organizational knowledge of the healthcare organization. Has access to and influence with leadership. Ability to access and allocate resources to the project. Understands the value and benefits of ETOR. Understands the clinical workflow involved in ordering a test and receiving a result. Understand competing priorities and impacts to the ETOR implementation project. Authority to make commitments and decisions related the ETOR effort.
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Project Manager | 0.50 Planning & Analysis - 0.5 Configuration - 0.3 Validation - 0.3 Production - 0.3 | N/A | Implementation Responsible for the day-to-day management of the project. Works closely with public health laboratory team to align goals and tasks. Works closely with APHL Project Manager to establish timeline and priorities. Directs the work assigned to the healthcare organization, monitoring and ensuring timely and quality completion. Provides issue and risk management, escalating as necessary to the Project Sponsor. Provides status updates to the Project Sponsor.
| Often an IT Project Manager Knowledge of project management principles and practices. Previous project management experience. System implementation experience. Knowledge of public health laboratories and healthcare organizations. Ability to grasp technical information. Ability to work cooperatively with other organizational entities and engage 3rd parties as necessary. Excellent communication and organizational skills.
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Testing Analyst 0.50 Planning & Analysis - 0.3 Configuration - 0.2 | Validation - 0.50 Production - 0.25 | N/A | Implementation Acts as point person for the TA Team, PHL, and any visit(s). Provides insight into HCO processes. Creates test order data to generate messages in sending system. Collaborates with PHL to send/receive necessary artifacts and/or tests. Acts as the EHR end user. Review and validates test result data for completeness and quality. Approve mappings in Symedical.
| Often a Nurse Manager or Nurse Understands the clinical workflow involved in ordering a test and receiving a result. Knowledge of public health data standards (HL7, IHE, LOINC, SNOMED CT, UCUM, ICD). Knowledge of Symedical mapping tool. Access to and experience with healthcare organization EHR system (end user). Excellent communication and organizational skills. Team player.
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Hospital IT Specialist | 0.50 Planning & Analysis - 0.25 Configuration - 0.1 Validation - 0.1 Production - 0.1 | 0.2-0.5 dependent on test types and volume | Implementation Engages in discussions to strategize switch from Limited/Parallel Production and Full Production. Turns on system for switch to Production. Collaborates with APHL Technical Architect. Sets up connection to AIMS intermediary.
Sustaining Monitors ETOR feed. Coordinates required updates and/or changes with test(s). Troubleshoot issues and escalate as necessary with HCO and APHL counterparts. Reviewing mapping updates in Symedical and coordinating with APHL as needed
| Often an IT Specialist Understanding of how to monitor data feeds (e.g., quality of data, quantity of data). Knowledge of integration engine a plus.
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EHR Analyst/Engineer | Dependent on EHR capability | Dependent on EHR capability | | Often an EHR analyst (maybe from EHR Vendor) |