Monitoring Detor
In addition to the monitoring performed by APHL, your team will have a tool, DASH, available to monitor the routing of your organization’s test orders and results. Prior to productive use of Detor your team will test the use of DASH and be trained on the monitoring process.
The DASH user guide can be referenced here: AIMS System Monitoring Dashboards User Guide (google.com)
Maintaining Detor
Clinical Architecture’s Waypoint portal is the tool that will be used to manage the vocabulary service. This will need to be maintained and updated. During the implementation of Detor, your team will receive training on this tool.
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If you require assistance in updating the vocabulary mapping, a request ticket can be submitted to AIMS support.
Requesting Support
Once you begin productive use of Detor, you will be transitioned to AIMS support. This will ensure prompt and qualified support.
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The relevant service: ETOR
For incidents, the “impact” and “urgency” of the incident
Details of the incident or request
Updating Detor Test Panels
After going live with Detor, post-production changes to panels may be necessary. These include:
Adding a new test to an in-production panel for a new disease
Adding a new analyte to an in-production panel for an existing disease
Adding a new order to an in-production domain
These changes to tests will require a coordinated effort between the PHL, APHL, and all impacted HCOs. APHL will provide the support necessary for panel adjustments to be added to Detor, but it is the responsibility of the PHL to notify and coordinate these updates with APHL and its partner HCO(s).
More information on updating Detor test panels and the process to be followed can be found here: APHL Detor PHL and HCO Post-Production Update Process - ETOR AIMS Implementations - Confluence